Ratings & Reviews

Overall Rating

4(219 reviews)98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Anna F. - |Recommended: YesI really enjoy living here.... — I really enjoy living here. I feel safe and it’s dog friendly and I always like seeing all my neighbors dogs, I even know some by name. I’m really glad I found this place and I look forward to being here a while.
response from property -Anna, we are proud to be a pet-friendly community. Thank you for letting us know you appreciate it. We are happy to hear you are pleased with your decision to make a home here.
Review From Modern Messagesubmitted by Rohit S. - |Recommended: YesMy experience has been amaz... — My experience has been amazing. The maintenance has been phenomenal. The only problem is the community gate, which is always open. This was advertised as it will be closed. But it hardly ever works. Love the maintenance of the whole community, the location is the best out of all.
response from property -Rohit, we appreciate your stellar review of our community. It is our goal to meet your housing needs with efficiency and consistency. Thank you for sharing your feedback.
Review From Modern Messagesubmitted by Andrew H. - |Recommended: YesThe customer service was im... — The customer service was impeccable. Everything with smoothly just in time for the Holiday I’m so excited about my new community. Looking forward to making the Arrive at Buckhead my home for quite some time.
response from property -Andrew, we are thrilled to learn that our customer service has met all of your expectations so far. Rest assured that we will continue to prioritize your satisfaction in everything we do. Thank you for your feedback.
Review From Modern Messagesubmitted by Wynonna W. - |Recommended: YesI have been a resident here... — I have been a resident here for going on 4 years. Management is forever changing. Some workers in the leasing office are not nice. They do not clean as they should
response from property -Wynonna, thank you for your review as a loyal resident of four years. We strive to provide superior customer service, so we are quite surprised by your feedback. When you have a moment, please contact us at arrivebuckhead@trinity-pm.com so we may discuss your experience in depth.
Review From Modern Messagesubmitted by Marisa B. - |Recommended: YesEverything is perfect ma... — Everything is perfect maintenance is fast, the complex is safe, clean and quiet. Move in was a breeze, the staff is awesome and kind and great to work with
response from property -Marisa, thank you for your outstanding feedback! We are so happy to hear that you are pleased with many aspects of our community. We are so glad that you chose us as your new home!
Review From Modern Messagesubmitted by Benjamin H. - |Recommended: YesThe overall experience at A... — The overall experience at Arrive Buckhead is exceptional. the staff is approachable and readily available to assist in any issue. The maintenance staff caters to the issue with little delay.
response from property -Benjamin, we are happy to hear that you are enjoying your time with us. We are glad you are finding satisfaction in your home and our friendly community.
Review From Modern Messagesubmitted by Leisa F. - |Recommended: YesI’ve had a good experience ... — I’ve had a good experience here. I can say that the communication skills are great and when I have an issue they are able to fix it. They also work with their residents.
response from property -Leisa, thank you for all your kind words about our team and community. It means the world to us to know that you feel at home here, and we wish you many happy years in your apartment home.
Review From Modern Messagesubmitted by Korey F. - |Recommended: YesI did my application proces... — I did my application process and tour with Airiana, very professional quick and friendly, did a good job at pointing out what was due and when. I've lived here since 08 14 19. An extreme flaw I've noticed since move in is a bit of a muck up when it comes to communication. It can be hard to reach them via phone or email when something goes wrong. You have to contact them multiple times about even a small issue and it can be very frustrating. The after hours call center does not help either, they just forward messages. This is an older set of buildings with some wear and tear, but things need to be a bit more organized. Staff is anyways changing. However, the pricing is amazing and the location is great and I've always felt safe here.
response from property -Korey, thank you for sharing your feedback. We appreciate you letting us know that Airiana did a wonderful job with getting you set up in our community. We have taken note of your disappointment with our communication and will be sure to address this with our team. Please do not hesitate to email arrivebuckhead@trinity-pm.com if there is anything more you would like to share.
Review From Modern Messagesubmitted by Jose A. - |Recommended: YesThe community seems great, ... — The community seems great, I still haven't had the opportunity to get to know them. Still I would love to because so far everyone seems friendly but I guess you never know
response from property -Jose, we are glad to see that you are enjoying your apartment home thus far. We agree that we have a fantastic community of residents, and we hope you are able to find ways to connect with your fellow neighbors. If there is any way we may assist in helping you feel more at home here, please feel free to let us know.
Review From Modern Messagesubmitted by Zacharie J. - |Recommended: YesNicole was amazing.... grea... — Nicole was amazing.... great customer service.... she made my move in smooth....the apartment is great.. the gated community is a plus.... .
response from property -Zacharie, thank you for letting us know about your seamless move-in process. We especially appreciate your kind words about our team member Nicole, and we will be sure to pass on your comments.
Review From Modern Messagesubmitted by Ivy R. - |Recommended: YesJust moved in, love the eff... — Just moved in, love the efficiency, professionalism, and warm welcome from Arrive staff. Complex is clean and well maintained. Apartment is wonderful Looking forward to meeting new neighbors.
response from property -Ivy, we appreciate you letting us know how hassle-free your move-in was and the great customer service you received from our team. If there's anything we may assist you with, please don't hesitate to reach out! Thank you.
Review From Modern Messagesubmitted by Kyle J. - |Recommended: YesJust have to get a card to ... — Just have to get a card to get into my amenities. For some reason I have to have more to say in order for this to go through. So, these are the words I am using to satisfy the character requirement.
response from property -Kyle, we appreciate your feedback. Please email arrivebuckhead@trinity-pm.com so we may assist you with getting access to our amenities. Thank you in advance for contacting us.
Review From Modern Messagesubmitted by Ricardo S. - |Recommended: YesIt’s a good stay , you can ... — It’s a good stay , you can be free , great pool , great office , great workers , sometimes you can relax and enjoy your view they get the job done
Review From Modern Messagesubmitted by Paul R. - |Recommended: YesOverall is nice, but someti... — Overall is nice, but sometimes you can feel the smell of people smoking tabaco and weed. I can't think of anything else at this moment. As mentioned overall is a nice experience living here.
Review From Modern Messagesubmitted by Anna F. - |Recommended: YesI've been here since mid-Ju... — I've been here since mid-June. I haven't had any real issues. I actually love how pet friendly and family friendly the property is. I love it here and I love the area.
response from property -Anna, thank you for rating us with five stars. Please know we are here for you when needed. We value you as a resident and appreciate your time and attention.